{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11755756","retrievedAt":"2026-11-05T04:26:42.804Z","count":1,"results":[{"odiNumber":11755756,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2026","dateComplaintFiled":"08/09/2026","vin":"1C4RJEBG8LC","components":"ENGINE","summary":"I am submitting this complaint to report a serious safety concern involving my 2020 Jeep Grand Cherokee.  At approximately 44,000–45,000 miles, the vehicle suffered a catastrophic engine failure. This was extremely alarming considering the relatively low mileage of the vehicle.  The most serious concern occurred while I was attempting to drive the vehicle to the service center. The condition of the vehicle became so severe that I genuinely feared the vehicle could catch fire while I was still inside it. I was terrified for my personal safety and concerned that I could be seriously injured.  This was not simply an inconvenience or an ordinary mechanical repair. In my opinion, the circumstances surrounding the engine failure created a potentially dangerous safety situation.  The vehicle has subsequently remained at the dealership/service facility for an extended period while the engine issue has been addressed.  I contacted Jeep/Stellantis regarding the engine failure. Stellantis offered approximately $13,000 in goodwill assistance toward the repair while requiring me to contribute approximately $3,200.  However, my primary reason for reporting this matter to NHTSA is not the financial dispute. My primary concern is SAFETY.  I am extremely concerned that an engine could experience such a catastrophic failure at approximately 44,000–45,000 miles and create circumstances in which I feared the vehicle could catch fire while being driven.  As a result of this incident, I have completely lost confidence in the safety and reliability of this vehicle and do not feel safe driving it again, even if the engine is repaired or replaced.  I respectfully request that NHTSA review this complaint and determine whether similar engine failures, fire-related incidents, or safety complaints have been reported involving 2020 Jeep Grand Cherokee vehicles or vehicles equipped with the same engine.  I am prepared to provide my VIN, dealership repair orders, diagnostic information, service re","products":[{"type":"Vehicle","productYear":"2020","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}