{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11756109","retrievedAt":"2026-11-05T07:25:28.654Z","count":1,"results":[{"odiNumber":11756109,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2026","dateComplaintFiled":"08/11/2026","vin":"1FTEW1C56KF","components":"POWER TRAIN","summary":"I am filing a safety complaint regarding the transmission in my 2019 Ford F-150 equipped with the 5.0L V8 and 10-speed automatic transmission. My vehicle currently has approximately 88,000 miles. The transmission began experiencing abnormal shifting, including skipping/hesitating between gears, harsh shifting, shuddering, and delayed engagement. At times it would appear to skip 2nd gear and go directly into 3rd. I brought the vehicle to a Ford dealership for diagnosis. Ford of Spartanburg performed testing and a road test. Their written diagnosis states that the PCM was tested and had no related DTCs. The technician documented delayed 1-2-3, 2-4 and 3-4 shifts, a 400-500 RPM flare during the 2-4 and 3-4 shifts, and a shudder during the 1-2 shift. The technician checked the transmission fluid and documented that the level was good but that the fluid appeared “super burnt.” The technician further stated “suspect CDF drum bushing shifted” and recommended replacement of the entire transmission assembly. The Ford dealership's estimate for the recommended transmission replacement is $8,737.05. I am concerned that a major internal transmission failure involving the CDF drum/bushing can occur at approximately 88,000 miles and result in delayed, erratic, harsh or unexpected shifting. I am particularly concerned about the potential safety implications if the vehicle unexpectedly loses acceleration or does not respond normally while entering traffic, passing, or traveling at highway speeds. I am requesting that NHTSA document this complaint and investigate whether this represents a broader safety-related defect affecting Ford vehicles equipped with this transmission. I have retained the Ford dealership's diagnostic documentation and can provide it if needed.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}