{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11757937","retrievedAt":"2026-11-05T07:00:09.163Z","count":1,"results":[{"odiNumber":11757937,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2026","dateComplaintFiled":"08/19/2026","vin":"WVGTMPE23MP","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"The vehicle developed a charging/electrical/high-voltage battery problem. Level 3 charging stopped first, then charging later stopped on all levels. The vehicle was taken to an authorized Volkswagen dealer on 08/06/2026. The dealer referenced high-voltage battery/module and charging-system issues, including fault/code information involving P0BBD00 / J840 / 008C and campaign/action history involving 93P7 / 97ZZ. The dealer quoted a very expensive repair involving a high-voltage battery/module condition and charging-system components.  The unresolved safety concern is that the dealer/manufacturer have not provided a clear written answer on whether the vehicle can be safely charged, operated, towed, released, or repaired elsewhere while the high-voltage battery/module condition remains unresolved. They also have not clearly answered whether the charge-door / charge-port / connector-lock / socket / AX4-J1050 issue is separate from the high-voltage battery/module condition or whether it caused or contributed to the no-charge condition.  The underlying diagnostic output, measured values, DTC/freeze-frame data, campaign/action history, technician notes, and written safety/repair-path explanation have been requested but not provided in the form requested. I am concerned the vehicle may have an unresolved high-voltage battery or charging-system defect and that prior/current campaign handling may be relevant.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}