{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11758346","retrievedAt":"2026-11-05T04:26:03.269Z","count":1,"results":[{"odiNumber":11758346,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2026","dateComplaintFiled":"08/20/2026","vin":"5LMJJ3LT1LE","components":"POWER TRAIN","summary":"On August 20, 2026, while traveling about 45 MPH, I accelerated to merge onto a highway while passing a slow-moving semi, with traffic approaching from behind. The transmission unexpectedly disengaged and the vehicle completely lost propulsion. The gear indicator showed Neutral. The engine rapidly increased RPM/redlined but the vehicle would not accelerate. I pressed the Drive selector to re-engage the transmission. The vehicle lurched/slammed before Drive engaged and propulsion returned. This created a serious collision risk while merging into highway traffic. This is not an isolated incident. For approximately four years the vehicle has intermittently exhibited rough/abnormal shifting or slipping during acceleration, progressively worsening. During a previous loss-of-propulsion incident on a two-lane highway, the failure occurred while passing a semi with oncoming traffic, creating a risk of a head-on collision. We repeatedly discussed the transmission problem with dealership personnel. Because it was intermittent, the dealer said diagnosis required leaving our primary family vehicle for several weeks, without a loaner. The selling dealer, about six hours away, later offered to retrieve the vehicle and provide a loaner, but canceled because no loaner was available. The defect was therefore never successfully diagnosed or repaired. After the August 20 incident, dealer-provided connected-vehicle diagnostics recorded a Powertrain System Fault and TCM codes P27B5 (Transmission Gear Ratio Control Performance), P2796 and P07E6. The vehicle is parked and available for inspection because I consider it unsafe to drive. It is also subject to open NHTSA Recall 26V402/Ford 26S48 involving the transmission/parking system; no remedy is currently available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]}]}