{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11763055","retrievedAt":"2026-11-05T04:25:52.039Z","count":1,"results":[{"odiNumber":11763055,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2026","dateComplaintFiled":"09/09/2026","vin":"5FNYG1H6XPB","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I own a 2023 Honda Pilot. On two separate occasions while the vehicle was being driven, the vehicle experienced multiple system warnings and a significant loss of steering assistance.  The first incident occurred before July 16, 2026, at approximately 40,605 miles. While my wife was driving, multiple warning lights illuminated and the steering wheel suddenly became extremely stiff and difficult to turn, although the engine remained running. She was able to pull over, turn the vehicle off, and restart it. After the restart, the warning lights disappeared and the steering returned to normal.  I brought the vehicle to John Eagle Honda of Dallas on July 16, 2026. The dealer's repair order documents: “CUSTOMER STATES MULTIPLE LIGHTS CAME ON WHILE DRIVING AND STEERING WHEEL GOT REALLY STIFF BUT VEHICLE WAS STILL RUNNING.” The dealer reported that it performed a battery check and charging-system test, found no stored diagnostic trouble codes, could not duplicate the condition during a test drive, and performed no repair.  The problem occurred again on September 8, 2026, at approximately 42,511 miles while my wife was driving. Once again, the steering became extremely difficult to operate. During this second incident, my wife also reported that the brakes were not functioning normally. Multiple warning lights and system-failure messages appeared simultaneously.  Photographs were taken of the instrument cluster before the condition cleared. One message specifically stated: “Electric power steering system problem. Steering assist not available. Do not drive.” Another stated: “AWD All wheel drive system problem. Only front wheels may be powered. See your dealer.” The instrument cluster also displayed additional warning indicators associated with other vehicle systems.  This is particularly concerning because the failure has now occurred twice while the vehicle was being driven. Turning the vehicle off and restarting it has caused the symptoms and warnings to disappear.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}