{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11764282","retrievedAt":"2026-10-06T20:57:20.601Z","count":1,"results":[{"odiNumber":11764282,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2026","dateComplaintFiled":"09/15/2026","vin":"5UX43DP09N9","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Safety Campaign: 26V-056:532 (Tech Code 0012650600 / Bulletin B120126)Incident Chronology & Causal Link:Prior to recall servicing, the vehicle began stalling during start attempts. I contacted BMW and was instructed to bring the vehicle to the franchise dealership due to an active federal safety recall regarding internal starter short-circuiting and overload risks. On August 3, 2026, the dealership (BMW of Winter Park) replaced the starter assembly under the campaign.However, prior to replacement, the starter’s factory defect had already severely overloaded the electrical grid, inducing heavy parasitic drain and cell degradation on my healthy, original 2021 factory BMW AGM battery (which features an engineered 6-to-8-year life expectancy). Exactly five weeks later, on September 7, 2026, the degraded battery suffered a permanent, catastrophic voltage collapse and died. A routine battery replacement and a safe, standard jump-start were required solely due to this recall-induced no-start state.Following the battery install, the vehicle’s local data network experienced an undervoltage desynchronization, causing the anti-theft system to malfunction. The alarm now triggers continuously shortly after locking, rendering the vehicle insecure.Franchise Evasion & Severe Hardship:The vehicle is currently held at BMW of Winter Park. The service manager and shop lead have verbally dismissed the safety recall timeline and are making unverified claims of an \"incorrect customer jump-start\" to evade liability for the repair. However, factory ISTA diagnostic data pulled by their own technicians completely disproves their claim: Check Control Code 00229 explicitly logs an extreme, prolonged undervoltage event (power starvation), and the ISTA system reads full live communication with the BDC module at PAD U = 14.0 V, proving the hardware is not physically fried. The alarm memory read-out explicitly confirms this is a result of the recall.","products":[{"type":"Vehicle","productYear":"2022","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]}]}