{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11769297","retrievedAt":"2026-11-05T05:21:54.171Z","count":1,"results":[{"odiNumber":11769297,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"10/06/2026","vin":"1FTEW1E47LF","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"It had been raining hard for a few days. Husband was taking truck down hwy 98 to a drs appointment an hour away. Driving 50 when the steering wheel starting going in and out, the seat started moving forward and back, running boards going in and out, lights flashing on and off and horn blaring and the 2020 F150 sputtered, almost stopped in the middle of the road; to name a few things. Frightened he was able to pull into a gas station, wait a bit then try another time when same happened. He eventually made it to his appointment. Came out and truck doing same. Was towed to Group 1 Ford dealership in in Pensacola. They had it a week and their mechanics could only say it was the BCM, Body Control Module that was wet and malfunctioned. Recommended an $8,000 dollar replacement but as they could not find the problem suggested we wait till we found it. After 10 days at the dealership, they couldn't. I, a 67 year old woman did. The upper windshield was leaking over the A and B pillar and the drops were landing on the BCM. I have pictures. l If they had taken the side panels of dash off by door they would have found it also. Husband could have died","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}