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Audio Device

Bose QuietComfort Ultra Earbuds (Gen 1)

Real-world failure timing, repair cost, and source-linked reports for this model.

Durability signal — · based on reported timing

1 reports

Timeline

When failures are reported

Buckets show how reports cluster by months after purchase.

Avg months to failure

—

Total reports

Avg repair cost

—

Still recommend

% repaired

100%

% mfr warranty

100%

% extended warranty

—

% support helpful

—

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Failure types

Reports

Single-earbud failure under warranty

Earbud electronics

Source-linkedVerify source — Reddit post

Bose QuietComfort Ultra Gen 1 earbuds purchased brand new less than a year earlier failed when one earbud stopped working properly. Bose initially offered only refurbished Gen 1 units with a three-month warranty and refused Gen 2 equivalents until the owner escalated and eventually received brand-new Gen 2 replacements.

Mfr warranty

View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Confidence

92%

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