Bose QuietComfort Wireless Headphones

Audio Device

Bose QuietComfort Wireless Headphones

Real-world failure timing, repair cost, and source-linked reports for this model.

Durability signal F · based on reported timing

6 reports

Timeline

When failures are reported

Buckets show how reports cluster by months after purchase.

Avg months to failure

6.3

Total reports

6

Avg repair cost

Still recommend

0%

% repaired

16.7%

% mfr warranty

50%

% extended warranty

% support helpful

0%

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Failure types

Reports

Microphone stopped working

Built-in microphone

8 months

Best Buy 1-star review by Stephanie (title: "Disappointing Microphone issues"; owned 8 months). Wired aux would not work to laptop; later microphone stopped working for calls and voice memos (playback fine, mic silent/very quiet).

View report details

Months until failure

8 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

Confidence

88%

Ear cushions tearing; random cutouts/crackling

Ear cushions; Bluetooth radio / connection

12 months

Best Buy 1-star review by Eric (title: "Make Bose Great Again"). Compared to QC35; within less than a year ear cushions already tearing; randomly cut in and out with crackling zipper-like noise on the only paired device.

View report details

Months until failure

12 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

Confidence

89%

Constant beeping; refurbished replacement worse

Audio electronics / ANC system

1 months

Best Buy 1-star review by LaurieM (title: "Did work after 1 month"; owned 2 months). After a month got constant beeping; Bose replaced with refurbished pair that beeped even worse from power-on through songs; awaiting another pair or Geek Squad return.

Mfr warranty
View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

No

Would recommend

No

Confidence

91%

Screeching malfunction after 5 days

Noise-cancelling audio electronics

0 months

Best Buy 1-star review by Franchise (title: "A no go for athletes"). Lasted 5 days for running; developed a persistent screeching noise; store would not exchange for green color unless paying more for another color in stock.

View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

No

Would recommend

No

Confidence

88%

Earpiece foam splitting at seams

Ear cushion foam / seams

4 months

Best Buy 1-star review by PatrickL (title: "Bose headphones"). After almost 4 months the foam on the earpieces was splitting at the seams on the inside.

View report details

Months until failure

4 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

Confidence

90%

Fell apart after ~1 year; warranty refused

Headset structure / hinge assembly

13 months

Best Buy 1-star review by KIMBERLYG (title: "Loved them for a year. Then they fell apart."; owned 1 year). Purchased 3/2025, came apart 4/2026; Bose refused repair and only offered discounted repurchase (~$240) after ~$350 spent.

Not under mfr warranty
View report details

Months until failure

13 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

No

Extended warranty

Not stated

Support helpful

No

Would recommend

No

Confidence

92%

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