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Bose QuietComfort Wireless Headphones

Audio Device

Bose QuietComfort Wireless Headphones

What is likely to break, when it happens, and how expensive it can be — from source-linked reports.

Reliability signal F · Early signal · data confidence Low

6 failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports.

Reliability signal

F

6 failure reports · Early signal · Data confidence: Low

Most common issue
Microphone stopped working
Typical first failure
6 mo
Median of reports with timing
Median repair cost
—
Reported costs only
Highest reported repair
—
Not a guarantee

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Microphone stopped working1 · 16.7%
  • Ear cushions tearing; random cutouts/crackling1 · 16.7%
  • Constant beeping; refurbished replacement worse1 · 16.7%
  • Screeching malfunction after 5 days1 · 16.7%
  • Earpiece foam splitting at seams1 · 16.7%
  • Fell apart after ~1 year; warranty refused1 · 16.7%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs — not a quote or guarantee.

No reported repair costs yet for this model.

Median months to failure

6

Failure reports

6

Median repair cost

—

Still recommend

0%

% repaired

16.7%

% mfr warranty

50%

% extended warranty

—

% support helpful

0%

Use these reports as a risk signal, then check current listings before you buy.

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What breaks?

What breaks? · reports

Microphone stopped working

Built-in microphone

8 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by Stephanie (title: "Disappointing Microphone issues"; owned 8 months). Wired aux would not work to laptop; later microphone stopped working for calls and voice memos (playback fine, mic silent/very quiet).

UnverifiedEvidence ★★★☆☆
View report details

Months until failure

8 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Ear cushions tearing; random cutouts/crackling

Ear cushions; Bluetooth radio / connection

12 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by Eric (title: "Make Bose Great Again"). Compared to QC35; within less than a year ear cushions already tearing; randomly cut in and out with crackling zipper-like noise on the only paired device.

UnverifiedEvidence ★★★☆☆
View report details

Months until failure

12 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

AI extraction confidence

89%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Constant beeping; refurbished replacement worse

Audio electronics / ANC system

1 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by LaurieM (title: "Did work after 1 month"; owned 2 months). After a month got constant beeping; Bose replaced with refurbished pair that beeped even worse from power-on through songs; awaiting another pair or Geek Squad return.

UnverifiedEvidence ★★★☆☆Mfr warranty
View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

No

Would recommend

No

AI extraction confidence

91%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Screeching malfunction after 5 days

Noise-cancelling audio electronics

0 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by Franchise (title: "A no go for athletes"). Lasted 5 days for running; developed a persistent screeching noise; store would not exchange for green color unless paying more for another color in stock.

UnverifiedEvidence ★★★☆☆
View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

No

Would recommend

No

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Earpiece foam splitting at seams

Ear cushion foam / seams

4 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by PatrickL (title: "Bose headphones"). After almost 4 months the foam on the earpieces was splitting at the seams on the inside.

UnverifiedEvidence ★★★☆☆
View report details

Months until failure

4 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

AI extraction confidence

90%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Fell apart after ~1 year; warranty refused

Headset structure / hinge assembly

13 months

Source-linkedVerify source — Best Buy review

Best Buy 1-star review by KIMBERLYG (title: "Loved them for a year. Then they fell apart."; owned 1 year). Purchased 3/2025, came apart 4/2026; Bose refused repair and only offered discounted repurchase (~$240) after ~$350 spent.

UnverifiedEvidence ★★★☆☆Not under mfr warranty
View report details

Months until failure

13 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

No

Extended warranty

Not stated

Support helpful

No

Would recommend

No

AI extraction confidence

92%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

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