Side-by-side reliability

Apple iPad Air 4 vs Microsoft Surface Pro 9

Compare reliability signal, data confidence, common failures, typical age, and reported repair cost. Warranty window reference: 12–12 months depending on category.

Compare up to four products →

Model A

Apple iPad Air 4

Reliability signal A · Early signal · data confidence Low

5 failure reports · Early signal · Low confidence
Most common failure
Will not turn on; Apple out-of-warranty service replace
Typical failure age
4 yr
Median repair cost
$419
Highest reported repair
$419

Median months

48

% mfr warranty

0%

After warranty reports

3

Avg repair cost

$419

Top failure categories

  • Will not turn on; Apple out-of-warranty service replace1
  • Completely dead after battery drained; DFU loop on Mac1
  • Recovery-mode boot loop; diagnostics: faulty logic board (~4 years)1
  • Suddenly dead within 2 years; Apple says unrepairable replace-only1
Open full product page

Model B

Microsoft Surface Pro 9

Reliability signal A · Early signal · data confidence Low

5 failure reports · Early signal · Low confidence
Most common failure
Battery failure
Typical failure age
5.1 yr
Median repair cost
—
Highest reported repair
—

Median months

61

% mfr warranty

0%

After warranty reports

1

Avg repair cost

—

Top failure categories

  • Battery failure2
  • Explosion / rupture1
  • USB-C port failure1
  • Boot failure (4 logo flashes then black screen)1
Open full product page

More comparisons