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Electronics

Sony Ericsson Z710i battery

1 source-linked failure report. Most reported: Electrical shock / short. Typical failure around 6.8 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Electrical shock / short
Typical first failure
6.8 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
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Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Electrical shock / short1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

82

Failure reports

1

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Electrical shock / short

Batteries (884)

82 months

Government / agencyIndexed Oct 22, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20140128-E49C6-1384074. Severity: Incident, No Injury. Product: Sony Ericsson Z710i battery (Sony Ericsson Z710i battery). Incident: Dear Sony Mobile, This is the only e-mail address I could find on your website so I'm sending this to you. Please forward to your vigilance or product safety department. We have had an old but well kept SonyEricsson Z710i mobile phone as a spare in a closet. Now we needed to use it and charged it overnight. To my surprise, I found that the battery had popped out of the phone (back cover had come off) the next day. When I looked at the battery in more detail I realized the battery had swollen/expanded. Please see attached photographs for details and serial numbers etc. I believe the phone was purchased in the USA sometime between April 2007 and June 2008. The battery is the original in-box battery that came together with the phone. It has not been short circuited but has remained in place in the phone and the phone has been stored at room temperature and humidity and protected from dust etc. Please let me know if you want to investigate the battery in more detail? Best regards, [REDACTED]

UnverifiedEvidence ★★★★☆
View report details

Months until failure

82 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

84%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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