Structural failure of bed frame under normal use; warranty refused as handling issue
MALM bed frame
Source-linkedVerify source — Reddit postReddit post by u/CalmNeedleworker8008 (r/IKEA). MALM bed broke when climbing on to go to bed. IKEA customer service called it a handling issue and refused replacement/refund; follow-up emails got no further response.
Not under mfr warrantyView report details
Structural failure of bed frame under normal use; warranty refused as handling issue
MALM bed frame
Months until failure
Not stated
Repair cost
Not stated
Repaired
No
Manufacturer warranty
No
Extended warranty
Not stated
Support helpful
No
Would recommend
No
Confidence
90%
