Internal mechanical disintegration on maintenance run
Stator, rotor, casing, crankshaft
Source-linkedVerify source — Reddit postNewly installed Generac Guardian 18kW passed initial tests, then stopped after about two minutes on a weekly maintenance run with an under-voltage error while unloaded. A technician found the stator, rotor, casing, and crankshaft shattered. Dealer, tech, and Generac agreed it was likely a manufacturing defect, but the dealer would only order parts rather than a new unit.
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Internal mechanical disintegration on maintenance run
Stator, rotor, casing, crankshaft
Months until failure
Not stated
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
No
Would recommend
No
Confidence
93%