Fire / ignition
Humidifiers (304)
15 months
SaferProducts.gov consumer incident report 20210210-06012-2147365955. Severity: Incident, No Injury. Product: HoMedics UHE-WM350 (Room humidifier.). Incident: My HoMedics UHE-WM350 Humidifier began to give off an electrical smell. It was still running. Since it sits on a Hardwood floor, I have an oval plant tray underneath in case of leaks. The tray was full and slightly overflowing (maybe a pint of liquid). I unplugged the unit. I emptied the tanks and thoroughly dried the unit overnight. I inspected the water channels under the tanks and the membrane for obvious cracks or leaks and found none. I plugged the unit back in to see if it powered up. It did. I refilled the tanks, restarted it, and watched it carefully, the same thing happened again. I decided that the unit needed to be retired. Out of curiousity, I opened the fairing and discovered affected electronics from an unidentified internal leak. The affected electronics were high in the compartment, and there is some sort of tray/cover that shows and ongoing leak. The rust makes it appear that this was an ongoing issue, and a very likely fire hazard. I contacted HoMedics via email with pictures. They created a case number, but when I called 48 hours later, they still hadn't looked at the photos. I informed them that I thought this unit may deserve a recall.
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Fire / ignition
Humidifiers (304)
15 months
Months until failure
15 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
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AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)