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Home & Garden

Honeywell RTH2300B1038

1 source-linked failure report. Most reported: Fire / ignition. Typical failure around 2 mo.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
2 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

2

Failure reports

1

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Fire / ignition

Thermostats (For Heating or Cooling Systems) (340)

2 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20180210-A6911-2147393009. Severity: Incident, No Injury. Product: Honeywell RTH2300B1038 (Honeywell residential heat/cool thermostat RTH2300B1038, sold at Lowes.). Incident: Honeywell heat/cool thermostat RTH2300B1038 Thermostat fails in heat mode and furnace never shuts off. This is the second time this has occurred each with a different unit. Latest happened today, 02/10/2018, I was wakened by an excessively warm house about 4am and knew immediately the t-stat had failed. LCD screen appeared blank, moving switch from heat to OFF also failed to stop furnace - only removing t-stat from wall stopped furnace. This is the second time this has occurred, and today's thermostat is a replacement. The prior was about a month ago. I came home from work and noticed when I unlocked the door the door knob felt warm! Upon entering I found my house at 95 degrees and the furnace actively running. The thermostat LCD was blank and again the only way to stop it was to remove it from the wall. Changing batteries did not restore thermostat function. These thermostats should never fail in an active heating mode. I don't know how long my furnace ran on the day I was gone, but grant you it was hot and ran longer than it was designed I fear I could have had a fire, or what about my pets? I was fortunate the dogs had been in the shop the house heated to 95. After this failure I bought a the same model as a direct replacement which worked until today.

UnverifiedEvidence ★★★★☆
View report details

Months until failure

2 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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