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Honeywell Sku#: HPA204

1 source-linked failure report. Most reported: Fire / ignition. Typical failure around 5 mo.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

—

1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
5 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

5

Failure reports

1

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Median repair cost

—

Still recommend

—

% repaired

—

% mfr warranty

—

% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Fire / ignition

Air Purifiers (307)

5 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20200914-63CE5-2147369803. Severity: Incident, No Injury. Product: Honeywell Sku#: HPA204 (Honeywell True HEPA Large Room Air Purifier with Allergen Remover - White, HPA204 Model Sku#: HPA204). Incident: I was sitting in my living room when my air purifier made a weird sound, and then it started to smoke and smell like an electrical fire. I jumped up and quickly turned it off and grabbed my fire extinguisher, but it went out on its own. I ordered it in April; got it in in June; and it's now mid-September. I don't even use it all day--I always turn it off at night and when I sleep (I have a different air purifier from a different company in my bedroom), so it hasn't been used that long. Luckily I was sitting right next to it when it happened so that I was quickly able to turn it off and unplug it. I shudder to think about what could have happened had I been napping on the couch when this happened. I called the company right after it happened, Honeywell, but they said that they didn't manufacture it so I needed to call Kaz, which doesn't open 'til the morning. I bought it from Honeywell and it says Honeywell on the product, but I guess that's how things work these days. i asked to speak to a supervisor because I was concerned that they didn't have an emergency number for things like this, so that others could be warned right away. I also worry because I can't keep it for investigation. I live in an apartment building in NYC and so can't leave it outside safely or the evening to preserve for the company to test; I called my local fire department to see if maybe they could take it but they are only open for emergencies tonight. I don't feel safe keeping it in my apartment, even though the fire seems out. I just bought another one cause I thought it was great and it was recommen

UnverifiedEvidence ★★★★☆
View report details

Months until failure

5 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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