Product image pending

We track images separately from defect reports.

Home & Garden

Lennox Merit Series Merit Series 13ACX, Model No.: 13ACXN024-230A28

1 source-linked failure report. Most reported: Battery failure. Typical failure around 1.2 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

—

1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Battery failure
Typical first failure
1.2 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Battery failure1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

14

Failure reports

1

View →

Median repair cost

—

Still recommend

—

% repaired

—

% mfr warranty

—

% extended warranty

—

% support helpful

—

Use these reports as a risk signal, then check current listings before you buy.

Search this model on Amazon

As an Amazon Associate, After Warranty may earn from qualifying purchases.

What breaks?

What breaks? · reports

Battery failure

Air Conditioners (381)

14 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20230130-F8211-2147351061. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Lennox Merit Series Merit Series 13ACX, Model No.: 13ACXN024-230A28 (Lennox Merit Series 13ACX, Model No.: 13ACXN024-230A28, Serial No.: 1921J66881, air conditioner). Incident: The sharp edge of the discharge air louver of a Lennox Merit Series 13ACX, Model No.: 13ACXN024-230A28, Serial No.: 1921J66881, air conditioner posed a hazard resulting in bodily injury of skin laceration and avulsion. On October 27, 2022, the unit was being readied for winter by clearing the discharge air opening of leaves with a cordless, battery-operated leaf blower. One leaf clung to the louver and clearing it was with the swiping action of the free hand. The sharp edge of the louver sliced the tip of the thumb and the hook of the formed end of the louver gouged the end of the laceration with an avulsion. The maintenance was among the items the installation instructions state may be performed by the homeowner. The instructions, Lennox 506945-01, 7/2018, Homeowners Information cautions only to turn off the electrical power at disconnect before attempting to perform any service or maintenance. The maintenance operation followed the cautionary statement � electrical power was not involved. UPDATED ON 6/13/2023: [The sharp edge of the discharge air louver of a Lennox Merit Series 13ACX, Model No.: 13ACXN024-230A28, Serial No.: 1921J66881, air conditioner posed a hazard resulting in bodily injury of skin laceration and avulsion. Refer to attachments: �Outdoor Condensing Coil Placement Front View� �Outdoor Condensing Coil Lennox Nameplate� �Lennox 13ACX Air Conditioner Discharge Louver Sharp Metal Edges Revision A� �Thumb Injury � Lennox 13ACX Air Conditioner Air Louver� �Lennox 13ACX Instruction Excerpt p 14� �Lennox 13ACX Instruction Excerpts p 1 v 14� �Lennox 13ACX Air Con

UnverifiedEvidence ★★★★☆
View report details

Months until failure

14 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Compare nearby models

Similar products

Stay ahead of failures

Notify me about this model

Get an email when a new source-linked failure report is published for the Lennox Merit Series Merit Series 13ACX, Model No.: 13ACXN024-230A28.

We only email when a new published report is added for Lennox Merit Series Merit Series 13ACX, Model No.: 13ACXN024-230A28. No spam, unsubscribe by contacting support.

Contribute signal

Had a failure with this model?

Add your experience and help future shoppers understand what happens after the warranty.

Submit your experience