Fire / ignition
Microwave Ovens (264)
108 months
SaferProducts.gov consumer incident report 20130204-9FE0E-2147459106. Severity: Injury, No First Aid or Medical Attention Received. Product: Amana ACO1860AS (Over the Range Microwave Oven). Incident: My 8-year old was playing in our living room when microwave suddenly turns on, he sees sparking inside and turns it off and runs upstairs to tell me. I kinda blew him off b/c I asked if he touched the timer, etc. and he said no. Kinda forgot about it in my rush to get ready. A few days later, I smell something burning when I heat up water. I assume it's the glass jar I was heating it in (thinking maybe it's getting old). Then a couple days later - I'm making popcorn when I hear a steady popping and see sparks in micro. When I take out popcorn, I smell melted plastic. There was something overheating in the top rood of inside the micro and it melted through a plastic cover. I had touched the top of the microwave roof and the burned plastic burnt my finger. I immediately unplugged it. I called Amana and they arranged for a technician to come look at it. When he removed the circular piece in roof of microwave - you could see it was burnt, that in fact a fire had been in that area and the microwave is shot. He says it can happen when 'grease' or 'grime' get in there. Well - the fact is this microwave has been kept impeccably clean and the circular part is very tight and not removable by a consumer (it even says do not remove). So there's no way to 'clean' that inside portion. This appeared to be a major fire hazard.
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Fire / ignition
Microwave Ovens (264)
108 months
Months until failure
108 months
Repair cost
Not stated
Repaired
Not stated
Manufacturer warranty
Not stated
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
Not stated
AI extraction confidence
84%
Verification status
Unverified
Evidence quality
★★★★☆ (4/5)