Frigidaire Professional Series PLEFMZ99GCD

SaferProducts.gov consumer incident report 20180723-54BC0-2147386618. Severity: Injury, No First Aid or Medical Attention Received. Product: Frigidaire Professional Series PLEFMZ99GCD (Frigidaire Electric Glass Top Stove). Incident: I am copying the email I sent to my Insurance Agent [REDACTED] On Mon, Jul 23, 2018 at 10:52 AM, [REDACTED] wrote: Hello [REDACTED], We have e-mailed you before. [REDACTED] and I currently have our Home Owners Policy through your agency with [REDACTED]. I am not writing to file a claim, but for advise. I figure with your experience, you may have encountered similar situations to ours and you might know what steps we should take: What do other homeowners do when an appliance causes a fire? How do we find out if there is a recall? Where or Who or how do incidents like this get reported? Over the weekend we had an incident with our Frigidaire Electric Glass Top Stove. Basically a burner turned itself on causing a small Kitchen fire. At the time it happened, I was using the oven to bake and had several items laid out on a kitchen towel, drying on top of the stove. The towel caught fire and the plastic items melted, filling the house with smoke. It was a quite upsetting event because if I had not been in the kitchen when it happened, it could have easily spread and been a much, much worse fire. ... Yours [REDACTED]