Frigidaire FFEF3003NWC

SaferProducts.gov consumer incident report 20171009-A3721-2147396894. Severity: Incident, No Injury. Product: Frigidaire FFEF3003NWC (White stove with 4 electric elements on top *** PICTURES *** could not attach here showing extensive damage and Fire. I have pictures but my screen goes grey and i cannot import I have several pictures of damaged element but cannot import to this file. When I try to ADD FILES (pictures it goes grey and my cursor stops)). Incident: DESC: Frigidaire Stove/Oven (electric) Model # FFEF3003NWC Serial # VF70822370 Date of Purchase: March 22, 2017 Date of Incident: Sept 23, 2017 at 6:30 PM Date I started writing this report: Oct 2, 2017 Today's Date: Oct 9, 2017 To tell you I am upset is an understatement. History: After my son returned from Afghanistan with injuries suffered when his vehicle was blown off the road by an IED. I moved him, his wife, and his two children into my other home located at [REDACTED]. He was given an 80% disability which was then upgraded to 100%. He also has PTSD because this happened 3 times. Please understand my son is a combat Marine who �knows� the difference between a spark and what he described as an [REDACTED] rifle shot. Incident: On Sept. 23rd my son was cooking spaghetti on a Frigidaire range 6 months old, which I purchased on March 22, 2017 from Lowes in Palm Coast. He was boiling approx 1 gal of water and was walking back and forth from the kitchen when there was an explosion. (not a spark or pop as I was told the service record indicated) My son dropped to the floor. The pan along with the water was blown off the stove and hot water went everywhere. The kettle was found 2 feet from the stove on the floor. He shut off the circuit breaker to the stove and called me. His 5 month old baby was 15 feet away with his wife. His 4 year old was playing in the living room 10 feet away. There is no wall between the kitchen stove and the living room. It is an open floor-space home with only a counter between kitche