GE GTW680BSJ6WS

SaferProducts.gov consumer incident report 20211129-1202B-2147358624. Severity: Incident, No Injury. Product: GE GTW680BSJ6WS (GE washing machine, model #: GTW680BSJ6WS serial #: FM162740G). Incident: We recently purchased (within the last two years) a GE washing machine, model #: GTW680BSJ6WS serial #: FM162740G from Lowe's in Vernon Hills, IL. After six months or so, the washing machine stopped working - so Lowe's replaced it with a new one (same model). On 11/12/21, about a 1.5 years later, our washing machine exploded during the spin cycle - it sounded like there was a car crashing into our house. The machine split in half, pieces flew everywhere, it went airborn and made a hole in our wall. We immediately called GE - they sent a service person out to look at the machine, who was at our house for less than 30 seconds, and said "the machine cannot be fixed." GE advised us that they could give us a discount towards the same machine if we wanted to purchase it again but that is all they could do since the warranty expired (hardly, we have had the machine for under two years). Why would I trust the SAME machine that exploded in my home, with two young toddlers living here? I was mortified. I would understand if a knob broke off, or the machine gave out... that the warranty would not cover anything... but this is a special case... their product exploded and could have REALLY hurt a member of my family! Not only would I like a full refund and to be compensated for the damage done to my home from GE, but I believe this product needs to be investigated and recalled. Again, this happened during the spin cycle... there were only TWO SHEETS in the washing machine... wasn't even half way full. This should never happen in someone's home. GE needs to be held accountable.