GE JNM1541SM5SS

SaferProducts.gov consumer incident report 20210916-6F776-3442075. Matched catalog product: GE JNM1541SM5SS. Incident: Caller is reporting that the microwave was emanating flames from the interior of the unit without being in use. She stated that they contained the fire by using a wet towel to smother the flames. The microwave was used a day before the incident. No prior incidents or service call on the unit. There was no property damages.

SaferProducts.gov consumer incident report 20181023-CEED0-1805285. Matched catalog product: GE JNM1541SM5SS. Incident: The submitter is reporting the unit for posing a fire hazard. She put a mini bag of popcorn in the unit and set it to the popcorn setting. About two minutes later, as the bag was almost done popping, she looked inside the unit and she saw flames. She said the flames were coming from the fan cover, near the top inside of the unit. She then opened the door and removed the popcorn bag. Her husband put out the fire and unplugged the unit. She indicated that there is a burn hole in the fan cover.

SaferProducts.gov consumer incident report 20181122-C0137-2147384213. Severity: Incident, No Injury. Product: General Electric JNM1541SM5SS (Over stove GE stainless steel microwave oven.). Incident: The GE microwave over the stove was installed in my new home when I purchased it about 6 years ago. It has never been used because it is too high for me. I am only 5 feet tall. I use a small countertop model. On November 14, 2018 in the evening I noticed flames through the glass door of the microwave. I opened the door and the flames were coming from the ceiling of the microwave, and the inside was burning bright red. I closed the door and watched to see if I needed to call the fire department. I am 81 years old and live alone. The fire went out on its own. I unplugged it the next day after it cooled. I called GE who was only willing to sell me a new microwave. They had nothing to say about a fire. I have since had an electrician out to check my electricity. He said the fire came from inside the microwave and that there were lawsuits pending from GE microwaves catching fire while not in use. There was nothing wrong with the electricity in my home.