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Kitchen Appliance

Proctor/Silex PSCMV807BK07

1 source-linked failure report. Most reported: Fire / ignition. Typical failure around 0 mo.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

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1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
0 mo
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

0

Failure reports

1

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Median repair cost

—

Still recommend

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% repaired

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% mfr warranty

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% extended warranty

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% support helpful

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What breaks?

What breaks? · reports

Fire / ignition

Microwave Ovens (264)

0 months

Government / agencyIndexed Oct 16, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20220506-D6407-2147356328. Severity: Incident, No Injury. Product: proctor/silex PSCMV807BK07 (I have previously described the product in detail.). Incident: I purchased online from Target on May 3rd 2022 for a 90-year old friend a Proctor/silex microwave oven model PSCMV807BKO7. The order number was [REDACTED]. It was delivered to the friend's address on Thursday, May 5th. I went over her house to set the microwave up. When I plugged it in it immediately turned on and pressing the Stop/Cancel bottom did not stop it. I plugged it in several times and each time it turned on without my pressing any buttons and could not be turned off without unplugging it. I therefore concluded the product was dangerously defective and I called the proctor/silex customer support number, 800-267-6419, to report it. However the person answering the phone did not speak adequate English to communicate effectively. I called again and spoke to another person with the same result. There is little doubt that had my 90 year old friend, who has hearing issues, had to set the microwave up she would not have realized the the unit turned on upon plugging it in and could not be turned off. She may well have gone to bed in the other room only to wake up, if at all, to a fire in the kitchen. Since she lives in an old age home with 400 other residents this could have resulted in a tragic loss of life and destruction of property. I put the unit back in its box and put it outside my friend's door. Today, Friday, May 5th, I went to the returns desk at Target store [REDACTED] and asked to speak to the store manager. I told him the situation and asked him to send someone to pick up this dangerous defective microwave immediately, since there were many other microwaves o

UnverifiedEvidence ★★★★☆
View report details

Months until failure

0 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

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