Product image pending

We track images separately from defect reports.

Kitchen Appliance

Rheem - Performance Platinum XE80T12EC55U0

1 source-linked failure report. Most reported: Fire / ignition. Typical failure around 2.3 yr.

Reliability signal — · Insufficient data · data confidence Very Low

1 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

—

1 confirmed failure report · Insufficient data · Data confidence: Very Low

Need at least 5 confirmed failure-signal reports before showing an A–F grade.

Most common issue
Fire / ignition
Typical first failure
2.3 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Fire / ignition1 · 100%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

27

Failure reports

1

View →

Median repair cost

—

Still recommend

—

% repaired

—

% mfr warranty

—

% extended warranty

—

% support helpful

—

Use these reports as a risk signal, then check current listings before you buy.

Search this model on Amazon

As an Amazon Associate, After Warranty may earn from qualifying purchases.

What breaks?

What breaks? · reports

Fire / ignition

Electric Water Heaters (119)

27 months

Government / agencyIndexed Oct 18, 2026Source-linkedVerify source — SaferProducts.gov incident

SaferProducts.gov consumer incident report 20170709-B114E-2147399121. Severity: Incident, No Injury. Product: Rheem - Performance Platinum XE80T12EC55U0 (Rheem Performance Platinum Water Heater - 80 Gallon Electric). Incident: Our Rheem Performance Platinum water heater's control unit unexpectedly an spontaneously caught on fire on Sunday, July 9th 2017 at approximately 12:10AM. Significant damage was done to the control unit and water tank. Our fire alarm went off and we smelled a burning smell. After evacuating the family and pets from the house we called 911 and had the fire department come to the house. While waiting for the fire department I grabbed a fire extinguisher and did a quick look through the house. I discovered open flames coming out of the control unit panel of the hot water heater in our basement and was able to use the fire extinguisher to put out the fire and disconnected the electrical from the home power panel. The fire department arrived, inspected the water heater and surrounding area and confirmed that the fire was a direct cause of the water heater control unit. After looking online, I discovered that our water heater model has a recall. However, the manufacture date of our specific water heater is outside of the date range of the recall. The recall states that it is for manufacture dates from January 2014 to December 2014 and our water heater was manufactured on March of 2015. I am writing this to make you aware (and hopefully the rest of the public) that the issue described in the recall notice has happened to my water heater which was manufactured outside of the recall date range. My water heater details: MFR: Rheem Model Description: Performance Platinum Model Number: XE80T12EC55U0 Serial Number: M131519941 Manufacture Date: 26March2015 Capacity: 80 Gallons Install Da

UnverifiedEvidence ★★★★☆
View report details

Months until failure

27 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

Not stated

AI extraction confidence

84%

Verification status

Unverified

Evidence quality

★★★★☆ (4/5)

Discussion

Compare nearby models

Similar products

Stay ahead of failures

Notify me about this model

Get an email when a new source-linked failure report is published for the Rheem - Performance Platinum XE80T12EC55U0.

We only email when a new published report is added for Rheem - Performance Platinum XE80T12EC55U0. No spam, unsubscribe by contacting support.

Contribute signal

Had a failure with this model?

Add your experience and help future shoppers understand what happens after the warranty.

Submit your experience