Samsung DW80R9950US AutoRelease Dry

Kitchen Appliance

Samsung DW80R9950US AutoRelease Dry

Real-world failure timing, repair cost, and source-linked reports for this model.

Durability signal F · based on reported timing

12 reports

Timeline

When failures are reported

Buckets show how reports cluster by months after purchase.

Avg months to failure

5.7

Total reports

12

Avg repair cost

Still recommend

0%

% repaired

58.3%

% mfr warranty

80%

% extended warranty

100%

% support helpful

0%

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Failure types

Reports

AutoRelease door-open dry feature failed after 4 cycles

AutoRelease door mechanism

1 months

Best Buy 1-star review by ITFlyer (title: "Too many problems, doesn't clean very well"; owned 1 month). AutoRelease door-pop drying worked for first four cycles then permanently stopped, leaving dishes soaking wet unless opened manually.

View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

Confidence

89%

Breakdown within months; racks fail to lock

Mechanical systems; bottom rack fold-down locks

4 months

Best Buy 1-star review by NikkiNic7 (title: "Make sure you get protection on these cheap applia"; owned 7 months). Unit broke down since owning from Sep 2022 with technician visit in January; bottom pot/pan racks do not lock (plates fall); Samsung called racks wear-and-tear after ~3 months/~10 uses.

Not under mfr warranty
View report details

Months until failure

4 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

No

Extended warranty

Not stated

Support helpful

No

Would recommend

No

Confidence

90%

Won't power on after 2-year warranty expired

Power / control electronics

24 months

Best Buy 1-star review by TheITProject (title: "Bad experience with this one. Its doesnt clean"). Poor cleaning throughout ownership; two-year warranty expired Oct 2024; unit later would not turn on; other Samsung kitchen appliances also failed early.

Not under mfr warranty
View report details

Months until failure

24 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

No

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

Confidence

90%

Leaked three times within first month

Leak path

1 months

Best Buy 1-star review by YulingL (title: "Bad!"; owned 6 months). Used about one month and leaked three times; could not get help from Samsung or Best Buy.

View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

No

Would recommend

No

Confidence

88%

Failed at 4 months; same failure returned after warranty repair

Unspecified mechanical parts (pieces falling apart)

4 months

Best Buy 1-star review by Baddishwasher (title: "Disappointed"; owned 1 year). Broke after only 4 months; after a warranty fix the same problem returned once warranty ended; reported pieces falling apart.

Mfr warranty
View report details

Months until failure

4 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

Confidence

90%

Upper-arm rubber gasket and valves dissolved

Upper spray-arm rubber gasket and valves

5 months

Best Buy 1-star review by Sasha (title: "Rubber Gasket and Valves Dissolved"; owned 6 months). After ~5 months of good performance, stopped washing dishes; after two tech visits over two months, upper-arm rubber gasket and valves were found dissolved/wrinkled.

Mfr warranty
View report details

Months until failure

5 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

Confidence

93%

Door-bottom leaks and steam damage to hardwood

Door bottom seals / vapor path

5 months

Best Buy 1-star review by ArlingtonVirginia (title: "It LEAK all over my Kitchen"; owned 5 months). Leaked from the right bottom side (sometimes both) and collected steam/water on top, damaging new hardwood; technicians could not fix it.

Mfr warranty
View report details

Months until failure

5 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

No

Would recommend

No

Confidence

91%

Persistent leak after two repair visits

Leak path / installation fastening

1 months

Best Buy 1-star review by Grpdiver (title: "Awful Product"). Dishwasher leaked; Samsung sent a repairman twice; second visit still leaked after screwing unit into cabinet (screw protruded through cabinet side); bought a replacement after 6 months.

Mfr warranty
View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

No

Would recommend

No

Confidence

90%

Stopped working near end of manufacturer warranty; later leaked

Electronics / drive; later leak path

12 months

Best Buy 1-star review by PanyiaX (title: "Poor quality for the amount of money spend on this"; owned 1 year). Stopped working right before manufacturer warranty ended; tech restored operation; later leaked moisture damaging island trim/walls; additional paid service needed.

Mfr warranty
View report details

Months until failure

12 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

Confidence

91%

Ongoing door-side leaks damaging flooring

Door seals / leak path

1 months

Best Buy 1-star review by Inesa (title: "Worst dishwasher ever"; owned 3 months). Leaked through both sides of the door after a few weeks; four technicians (Samsung Care and Geek Squad) could not resolve it; detergent not fully dispensed; flooring damaged.

Mfr warrantyExtended warranty
View report details

Months until failure

1 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Yes

Extended warranty

Yes

Support helpful

No

Would recommend

No

Confidence

92%

Repeated door leaks after leak-kit and door replacements

Door seal / door assembly

5 months

Best Buy 1-star review by SteveD7 (title: "DO NOT BUY A SAMSUNG DISHWASHER"; owned 5 months). First unit leaked from the door; Samsung installed a "leak kit," then replaced the door after multiple service visits, then replaced the unit; replacement also leaked and received the same leak-kit treatment.

Mfr warranty
View report details

Months until failure

5 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

No

Would recommend

No

Confidence

94%

Tub separation then linear wash arm failure on replacement

Tub; linear wash arm

5 months

Best Buy 1-star review by Sackimoto (title: "This is my 2nd dishwasher in as many years."; owned 5 months). First unit tub started leaking/separating after about a year and was written off; replacement unit then had the linear arm stop moving while still under manufacturer warranty; Samsung support was unhelpful.

Mfr warranty
View report details

Months until failure

5 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

No

Would recommend

No

Confidence

93%

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