Control board damaged by factory mounting screw
Control board
3 months
$500
Source-linkedVerify source — Reddit postSamsung microwave purchased at Costco for about $500 stopped working just over 90 days after purchase. Outside Costco’s return window. Samsung warranty offered repair only; technician found the mounting screw contacted and damaged the control board even though the factory screw was installed correctly in the designed slot. Samsung then refused to cover the repair, blaming the owner. Design places the board where a correctly installed factory screw can short it.
Not under mfr warrantyView report details
Control board damaged by factory mounting screw
Control board
3 months
$500
Months until failure
3 months
Repair cost
$500
Repaired
No
Manufacturer warranty
No
Extended warranty
No
Support helpful
No
Would recommend
No
Confidence
85%
