Samsung RF28R7201SR

Best Buy 1-star review by Mark (title: "Issues keeping temperature"). Owner was on a third unit within about two months: first swapped after five days for freezer temperature failure; second deemed unrepairable by Samsung after blowing ~84°F air from rear vents with condensation and moldy food. Samsung support delayed replacement despite tech confirmation it was unrepairable.

Best Buy 1-star review by KarenD (title: "Disgusted"). Refrigerator was only three years old. Ice maker had been replaced twice and still leaked; the whole door also had to be replaced because the ice-release flapper would not stop flapping. Owner wanted a refund.

Best Buy 1-star review by JL1800 (title: "Icemaker Problem"). Ice maker began inconsistently dispensing within six months. After two Samsung contractor repairs for the same issue, dispensing stopped entirely and the warranty had expired. Owner would not recommend the product.

Best Buy 1-star review by Apellis (title: "Seriously, Don’t Do It"). Ice maker frosted over every two weeks; fridge did not cool to the displayed temperature, condensed badly, and hovered around 45–50°F. Multiple Freon refills and repair visits did not fix it; owner eventually spent about $4k on another brand.