Out-of-warranty motherboard failure with burning smell; free goodwill replacement
Motherboard
Reddit r/ASUS: "[SUCCESS STORY] Out-of-warranty ROG Strix G16 (2023) motherboard failure resolved by ASUS Executive Care". ROG Strix G16 (G614JV) died with a burning smell after the 1-year standard warranty expired. ASUS Executive Care escalated, shipped a replacement motherboard internationally, and authorized a free repair as goodwill. Laptop repaired and working again.
UnverifiedEvidence ★★★☆☆Not under mfr warrantyView report detailsHide report details
Out-of-warranty motherboard failure with burning smell; free goodwill replacement
Motherboard
Months until failure
Not stated
Repair cost
Not stated
Repaired
Yes
Manufacturer warranty
No
Extended warranty
Not stated
Support helpful
Yes
Would recommend
Not stated
AI extraction confidence
88%
Verification status
Unverified
Evidence quality
★★★☆☆ (3/5)
