Faulty BIOS/RTC chip requiring motherboard replacement
Motherboard / BIOS chip
1 months
Source-linkedVerify source — Reddit postReddit post by u/Aggravating-Lock3865 (r/Dell). Brand-new Alienware Aurora 16 showed recurring Time of day not set from day one; after a battery drain the error returned. At about 40 days Dell said it was a faulty BIOS chip and offered motherboard replacement rather than a unit swap.
Mfr warrantyView report details
Faulty BIOS/RTC chip requiring motherboard replacement
Motherboard / BIOS chip
1 months
Months until failure
1 months
Repair cost
Not stated
Repaired
No
Manufacturer warranty
Yes
Extended warranty
Not stated
Support helpful
Not stated
Would recommend
No
Confidence
91%
