Dell Alienware x16 R2

Reddit r/pcgaming: "Dell closed my case after months of failed repairs — is this how they treat all Alienware customers?". This is not a tech support request — I'm sharing my experience as a warning to others. I bought an Alienware x16 R2 last year. The system has gone through: * two motherboard replacements * multiple depot repairs * "48-hour stress testing" (according to Dell) * and still came back overheating out of the box Dell then closed my case, refuses escalation, and says there is no refund or replacement possible because I'm currently abroad — even though the laptop was purchased in Canada. I've spent three months without a functional system