Dell Pro 16 Plus

Reddit r/Dell: "Dell Pro 16 Plus bricked due to "unavailable" parts. It's less than a year old.". I'm absolutely livid. I purchased a brand new Dell Pro 16 Plus through a local computer shop in September 2025, but purchased the warranty through Dell. A single key came loose from my keyboard back in mid-June. Fine, okay, I paid for the on-site repairs since I work from home and this is my primary work machine. It was simple enough. Technician replaced my keyboard, then told me there was an issue when he rebooted it. The cooling fan no longer worked. I was initially told it could be repaired within the week, then was informed that Dell did not have the parts necessary to get my machine up and running. The tech said I can still use the laptop, but it can't handle what I need it to do for work without getting extremely hot (above 95C) and that makes me too nervous. After getting the runaround for a few weeks, I finally pestered customer service enough to get some answers. I was told that it would be repaired late last week, but recei