Dead AP; warranty RMA unit destroyed by vendor
Access point hardware
Source-linkedVerify source — Reddit postReddit post by u/victorhooi (r/homelab). Ubiquiti UniFi nanoHD went dead; after troubleshooting owner shipped it to Ubiquiti US for warranty RMA at own cost. Ubiquiti later destroyed the device because a MAC address mismatch was not corrected within their 5-day window despite the owner emailing a correction immediately—leaving no repaired/replaced unit.
Not under mfr warrantyView report details
Dead AP; warranty RMA unit destroyed by vendor
Access point hardware
Months until failure
Not stated
Repair cost
Not stated
Repaired
No
Manufacturer warranty
No
Extended warranty
Not stated
Support helpful
No
Would recommend
No
Confidence
91%
