Repeated unit replacements until warranty expired; Wi-Fi reset and paper-pickup failures
["Wi-Fi / network stack","Paper pickup"]
12 months
Source-linkedVerify source — Trustpilot reviewTrustpilot review by C T (19 July 2026). Four Epson EcoTank printers in four years; latest bought Jan 2025 was EcoTank 5170 and had to be changed three or four times until the one-year warranty ran out and Epson refused further replacement. Unit would not stay connected to the internet (constant resets) and would not pick up paper despite Epson paper and correct settings; independent technician check did not blame user setup.
Not under mfr warrantyView report details
Repeated unit replacements until warranty expired; Wi-Fi reset and paper-pickup failures
["Wi-Fi / network stack","Paper pickup"]
12 months
Months until failure
12 months
Repair cost
Not stated
Repaired
Yes
Manufacturer warranty
No
Extended warranty
Not stated
Support helpful
No
Would recommend
No
Confidence
93%