Toner recognition failure after service; printer unusable
["Toner chip recognition","HP software/driver stack"]
Source-linkedVerify source — Amazon reviewAmazon.de 1-star review by Mützchen (title: "Nie wieder HP"; Verified Purchase; English paraphrase). After ~100 pages HP software reported low toner despite ~50% remaining and printing stopped. Repair depot returned the printer without properly testing the toner/chip pair; after two 14-day repair cycles the unit no longer recognized original HP toner and then was not recognized by HP software at all, blocking print jobs.
Mfr warrantyView report details
Toner recognition failure after service; printer unusable
["Toner chip recognition","HP software/driver stack"]
Months until failure
Not stated
Repair cost
Not stated
Repaired
No
Manufacturer warranty
Yes
Extended warranty
Not stated
Support helpful
No
Would recommend
No
Confidence
90%
