Google Nest Thermostat Silver (3rd gen)

Smart Home Device

Google Nest Thermostat Silver (3rd gen)

5 source-linked failure reports. Most reported: Blinks red / USB boot then empty-battery shutdown after power outage. Typical failure around 1.5 yr.

Reliability signal — · Early signal · data confidence Low

5 confirmed failure reports

Reliability summary

What is likely to go wrong, when it happens, and how expensive it can be — from source-linked failure reports. Counts are reports in our database, not a population failure rate.

Reliability signal

—

5 confirmed failure reports · Early signal · Data confidence: Low

Early signal (5 confirmed reports) suggests shorter ownership before failure (typical 18 mo), but that is not enough data for a D or F grade.

Most common issue
Blinks red / USB boot then empty-battery shutdown after power outage
Typical first failure
1.5 yr
Median of confirmed reports with timing
Median repair cost
—
Reported costs only · market varies
Highest reported repair
—
Not a quote · costs differ by country

What breaks?

Failure types

Click a type in the reports section below to filter.

  • Blinks red / USB boot then empty-battery shutdown after power outage1 · 20%
  • Stops charging after 2 years; black screen offline1 · 20%
  • W5: no longer finds any Wi-Fi networks after about 2 years1 · 20%
  • Stopped recognizing Wi-Fi; refused replacement 13 days OOW1 · 20%
  • Wi-Fi and Heat Link died after 3 months1 · 20%

When does it break?

Failure timing

Months after purchase, using reports that included timing.

What does it cost?

Reported repair costs

Distribution of owner-reported repair costs— not a quote or guarantee. Labor and parts prices vary by country.

No reported repair costs yet for this model.

Median months to failure

18

Failure reports

5

View →

Median repair cost

—

Still recommend

0%

% repaired

33.3%

% mfr warranty

33.3%

% extended warranty

—

% support helpful

50%

Use these reports as a risk signal, then check current listings before you buy.

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What breaks?

What breaks? · reports

Blinks red / USB boot then empty-battery shutdown after power outage

Internal battery

Forum / discussionIndexed Oct 15, 2026Source-linkedVerify source — Reddit post

Reddit r/Nest (u/beachbabe237): Nest display blinks red on base and will not stay on after hours. MicroUSB briefly boots then shows empty battery and shuts down. Sibling Nest works on same upstairs base, isolating fault to the head unit after a power outage. Commenters advise Nest replacement for dead battery.

UnverifiedEvidence ★★★☆☆
View report details

Months until failure

Not stated

Repair cost

Not stated

Repaired

No

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Not stated

Would recommend

No

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Discussion

Stops charging after 2 years; black screen offline

Battery / power steal circuit

24 months

Forum / discussionIndexed Oct 15, 2026Source-linkedVerify source — Reddit post

Reddit r/Nest (u/dbasinge): Nest Learning Thermostat after two years went offline with black screen; appears to stop charging though briefly recovers when disconnected and reattached to base. Another owner had same stop-charging at 1 year and got Nest replacement; Wi-Fi failures on sibling unit also noted.

UnverifiedEvidence ★★★☆☆
View report details

Months until failure

24 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

Not stated

Extended warranty

Not stated

Support helpful

Yes

Would recommend

Not stated

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Discussion

W5: no longer finds any Wi-Fi networks after about 2 years

Wi-Fi radio / display head

24 months

Forum / discussionIndexed Oct 15, 2026Source-linkedVerify source — Reddit post

Reddit r/Nest: Nest Learning Thermostat 3rd Gen worked a couple years then kept disconnecting and finally finds no networks (W5). Initial Google chat said OOW nothing to do; other owners report senior agents replacing display heads even OOW for this known Wi-Fi failure.

UnverifiedEvidence ★★★☆☆Not under mfr warranty
View report details

Months until failure

24 months

Repair cost

Not stated

Repaired

Not stated

Manufacturer warranty

No

Extended warranty

Not stated

Support helpful

No

Would recommend

No

AI extraction confidence

88%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Discussion

Stopped recognizing Wi-Fi; refused replacement 13 days OOW

Wi-Fi radio

12 months

Forum / discussionIndexed Oct 15, 2026Source-linkedVerify source — Reddit post

Reddit r/Nest: Nest thermostat stopped recognizing Wi-Fi. Support admitted common malfunction but refused replacement because device was 13 days out of warranty. Commenters discuss W5 Wi-Fi chip failures and sometimes getting goodwill replacements.

UnverifiedEvidence ★★★☆☆Not under mfr warranty
View report details

Months until failure

12 months

Repair cost

Not stated

Repaired

No

Manufacturer warranty

No

Extended warranty

Not stated

Support helpful

No

Would recommend

No

AI extraction confidence

86%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Discussion

Wi-Fi and Heat Link died after 3 months

Wi-Fi radio; wireless Heat Link

3 months

Retailer reviewIndexed Aug 21, 2026Source-linkedVerify source — Coolblue review

Coolblue review by Ton Snoei (11 July 2018). After 3 months the thermostat no longer saw Wi-Fi and the wireless Heat Link also stopped working. Reviewer said 2 of 6 Nest thermostats he had bought eventually failed; Coolblue exchanged it quickly.

UnverifiedEvidence ★★★☆☆Mfr warranty
View report details

Months until failure

3 months

Repair cost

Not stated

Repaired

Yes

Manufacturer warranty

Yes

Extended warranty

Not stated

Support helpful

Yes

Would recommend

Not stated

AI extraction confidence

94%

Verification status

Unverified

Evidence quality

★★★☆☆ (3/5)

Discussion

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