afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11156406

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 BUICK ENVISION

Manufacturer

General Motors, LLC

Components

SERVICE BRAKES

Dates

Incident: 09/23/2018
Filed: 12/05/2018

Owner complaint summary

WHILE DRIVING THE VEHICLE, THE SERVICE "BRAKE ASSIST" LIGHT CAME ON. I PUT MY FOOT ON THE BRAKE AND HAD NO BRAKES, THEN HAD LIMITED BRAKES WHEN SLOWLY PUMPING THEN PEDAL WENT TO THE FLOOR. THAT WARNING WENT OFF AND THE MALFUNCTION INDICATOR LAMP CAME ON. I THEN HAD ABOUT 85% BRAKES.THIS HAS HAPPENED THREE TIMES. THE DEALER AND GM CANNOT FIND THE PROBLEM. THE FIRST TIME I WAS ON A HIGHWAY. THE 2ND TIME I WAS ON A STREET IN TOWN AND THE 3RD TIME I HAD JUST PULLED OUT OF A DRIVEWAY IN A SUBDIVISION, AFTER THE CAR HAD NOT MOVED FROM FRIDAY TO SUNDAY.

This is an owner complaint filed with NHTSA (ODI #11156406). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11156406)Back to reports

Official record ID (ODI): 11156406. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.