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NHTSA complaint #11209594

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

STEERING

Dates

Incident: 05/23/2019
Filed: 05/23/2019

Owner complaint summary

DRIVING AT HIGHWAY SPEEDS ON INTERSTATE 79 JUST OUTSIDE OF CHARLESTOWN WV, THE ALARMS IN THE CAR WENT OFF AND A "STEERING MALFUNCTION", "STOP THE CAR IMMEDIATELY" MESSAGES WERE DISPLAYED. THE CAR LOST ALL POWER STEERING ABILITY. IT WAS AN EXTREMELY DANGEROUS AND THANKFULLY THE ROAD WAS NOT HEAVILY TRAVELED WHEN THIS HAPPENED. AN ACCIDENT SURELY WOULD HAVE HAPPENED IF THE ROAD WAS MORE CROWDED.

This is an owner complaint filed with NHTSA (ODI #11209594). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11209594)Back to reports

Official record ID (ODI): 11209594. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.