NHTSA complaint #11218465

Owner complaint summary

PURCHASED MY 2019 TOYOTA CAMRY XLE COUPLE OF WEEKS BACK WITH 5 MILES ON IT. NOTICED THE VEHICLE HAD ISSUES WITH ACCELERATION. WHEN RESUMING TO DRIVE FROM A RED LIGHT OR STOPPED POSITION, THE CAR SEEM TO HAVE A MAJOR DELAY IN ACCELERATION AND MAKES A LOUD ENGINE NOISE WHEN PRESSING THE GAS PEDAL. EVEN PRESSING DOWN A BIT MORE ON THE GAS PEDAL DURING THIS INITIAL ACCELERATION, THE CAR DOES NOT REACT MUCH AND BARELY PICKS UP SPEED. THERE IS A MAJOR DELAY, ONE THAT CAN BE DANGEROUS WHEN MERGING ONTO A HIGHWAY WHERE QUICK ACCELERATION IS NEEDED TO AVOID BEING A HAZARD TO OTHER MOTORISTS. HAVE NOT TAKEN VEHICLE BACK TO TOYOTA SERVICE DEALER BUT DID TEXT MY SALESMAN AND DESCRIBED THE ISSUE AND HE SAID TO SETUP AN APPOINTMENT. I HAVE A FEELING THE SERVICE DEPARTMENT WILL COME BACK SAYING IT'S NOTHING IS WRONG AND FUNCTIONING NORMALLY. TO ME THIS IS A MAJOR DESIGN FLAW THAT HAS SAFETY CONCERNS TIED TO IT. PLEASE HELP IN ANY WAY YOU CAN. NEED TOYOTA TO DO A RECALL ON THIS VEHICLE IN ORDER TO FIX THIS ISSUE.*DT