Verified government source

NHTSA complaint #11220204

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

VISIBILITY,FORWARD COLLISION AVOIDANCE

Dates

Incident: 04/19/2019
Filed: 06/14/2019

Owner complaint summary

TL* THE CONTACT OWNS A 2019 INFINITI QX60. WHILE DRIVING 35 MPH WITH THE DRIVER ASSIST SYSTEM ACTIVATED, THE FORWARD COLLISION AVOIDANCE WITH PEDESTRIAN DETECTION SYSTEM WARNING INDICATOR ILLUMINATED. AS A RESULT, THE DRIVER ASSIST SYSTEM DEACTIVATED. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO BEAVERTON INFINITI (LOCATED AT 9500 SW CANYON RD, PORTLAND, OR 97225, (503) 626-8822) SEVERAL TIMES, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER ALSO STATED THAT THE SUN/PANORAMIC ROOF MOTOR AND HEADLINER NEEDED TO BE REPLACED. THE SUN ROOF MOTOR WAS REPAIRED, BUT THE HEADLINER WAS NOT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 8,500.

This is an owner complaint filed with NHTSA (ODI #11220204). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11220204. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.