Verified government source

NHTSA complaint #11220473

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 JEEP WRANGLER

Manufacturer

Chrysler (FCA US, LLC)

Components

STEERING

Dates

Incident: 06/16/2019
Filed: 06/16/2019

Owner complaint summary

2019 JEEP WRANGLER RUBICON JL - NO MODIFICATIONS, ALL STOCK. STEERING ISSUES. I NOTICED AT ABOUT 250 MILES, THE JEEP WILL DRIFT IN TO OTHER LANES AT ANY GIVEN TIME FOR NO APPARENT REASON. TRYING TO CORRECT, CAUSES A WOBBLE. IT IS VERY EXHAUSTING AND FRIGHTENING JUST TRYING TO KEEP THE JEEP IN A SINGLE LANE GOING FORWARD AT HIGHWAY SPEEDS WHILE DRIFTING AND CORRECTING. I TOOK THE JEEP TO MY LOCAL DEALER AND THEY TOLD ME THERE WAS A NEW RECALL THAT CAME OUT JUST DAYS AGO. THE RECALL WAS FOR A NEW STEERING DAMPER. I DROVE IT FOR ABOUT A DAY AND ALL SEEMED FINE. NOW, THE JEEP IS BACK TO DRIFTING AGAIN, I THINK NOT AS BAD BUT I DO NOT HAVE MUCH TO COMPARE AS I AM NOW AT 750 MILES AND OWNED 2 WEEKS. I AM VERY CONCERNED THAT SOMEONE COULD GET VERY HURT WHEN THE JEEP DRIFTS IN TO OTHER LANES OR OFF THE SIDE OF THE ROAD. I DID NOT BUY MY JEEP SO THAT I COULD USE IT OFF ROAD OR TO MODIFY. I BOUGHT IT BECAUSE I LIKED EXACTLY THE WAY IT WAS. I AM NOT INTERESTED IN SELLING, TRADING, OR USING THE "LEMON LAW". I AM STRONGLY URGING THE NHTSA PLEASE OPEN AN INVESTIGATION INTO THE STEERING ISSUES BEFORE PEOPLE START GETTING SERIOUSLY HURT.

This is an owner complaint filed with NHTSA (ODI #11220473). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11220473. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.