Vehicle
2019 JEEP WRANGLER
Manufacturer
Chrysler (FCA US, LLC)
Components
STEERING
Dates
Incident: 06/16/2019
Filed: 06/16/2019
Owner complaint summary
2019 JEEP WRANGLER RUBICON JL - NO MODIFICATIONS, ALL STOCK. STEERING ISSUES. I NOTICED AT ABOUT 250 MILES, THE JEEP WILL DRIFT IN TO OTHER LANES AT ANY GIVEN TIME FOR NO APPARENT REASON. TRYING TO CORRECT, CAUSES A WOBBLE. IT IS VERY EXHAUSTING AND FRIGHTENING JUST TRYING TO KEEP THE JEEP IN A SINGLE LANE GOING FORWARD AT HIGHWAY SPEEDS WHILE DRIFTING AND CORRECTING. I TOOK THE JEEP TO MY LOCAL DEALER AND THEY TOLD ME THERE WAS A NEW RECALL THAT CAME OUT JUST DAYS AGO. THE RECALL WAS FOR A NEW STEERING DAMPER. I DROVE IT FOR ABOUT A DAY AND ALL SEEMED FINE. NOW, THE JEEP IS BACK TO DRIFTING AGAIN, I THINK NOT AS BAD BUT I DO NOT HAVE MUCH TO COMPARE AS I AM NOW AT 750 MILES AND OWNED 2 WEEKS. I AM VERY CONCERNED THAT SOMEONE COULD GET VERY HURT WHEN THE JEEP DRIFTS IN TO OTHER LANES OR OFF THE SIDE OF THE ROAD. I DID NOT BUY MY JEEP SO THAT I COULD USE IT OFF ROAD OR TO MODIFY. I BOUGHT IT BECAUSE I LIKED EXACTLY THE WAY IT WAS. I AM NOT INTERESTED IN SELLING, TRADING, OR USING THE "LEMON LAW". I AM STRONGLY URGING THE NHTSA PLEASE OPEN AN INVESTIGATION INTO THE STEERING ISSUES BEFORE PEOPLE START GETTING SERIOUSLY HURT.
Official record ID (ODI): 11220473. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.