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NHTSA complaint #11242084

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

SEAT BELTS,SERVICE BRAKES,VISIBILITY/WIPER

Dates

Incident: 04/01/2019
Filed: 08/06/2019

Owner complaint summary

SEATBELT IS NOT RECOILING PROPERLY. DEALERSHIP REPLACED IT, NEW ONE IS HAVING SIMILAR ISSUES. SAT IN OTHER BLACK LABEL NAVIGATORS AND THEY ALSO HAD THE SAME ISSUE. WHEN USING THE CRUISE CONTROL, THE BRAKES ARE MAKING AN ODD NOISE (IT MAKES THE SAME TYPE OF SOUND YOU HEAR WHEN GETTING UP FROM A LEATHER COUCH) WINDOW WASHERS HAVE FAILED MULTIPLE TIMES. I HAVE MULTIPLE VIDEO'S OF THAT DRIVER SEATS ARE MAKING A LOT OF NOISE (ALMOST LIKE SOMETHING IS LOOSE), DEALERSHIP HAD TO FIX IT TWICE NOW. KEEP IN MIND THIS VEHICLE IS BRAND NEW, THEIR TOP OF THE LINE MODEL AND HAD LESS THEN 10K MILES WHEN THESE ISSUES STARTED. I WOULD BE MORE THAN WILLING TO MEET WITH SOMEONE IN PERSON TO SHOW THEM ALL THE ISSUES.

This is an owner complaint filed with NHTSA (ODI #11242084). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11242084)Back to reports

Official record ID (ODI): 11242084. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.