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NHTSA complaint #11282353

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MITSUBISHI ECLIPSE CROSS

Manufacturer

Mitsubishi Motors North America, Inc.

Components

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

Dates

Incident: 11/12/2019
Filed: 11/25/2019

Owner complaint summary

I WAS DRIVING MY VEHICLE ON 11/12/19, PRESSES THE BRAKES IN PREPARATION TO MAKE A TURN. THE BRAKES FAILED AND WOULD NOT STOP THE VEHICLE , THE ABS , BRAKE ASSIST AND HILL ASSIST DID NOT WORK, WHICH RESULTED IN ME BEING UNABLE TO STOP THE VEHICLE . THE END RESULT WAS ME GETTING INTO A COLLISION CAUSING OVER $4000 WORTH OF DAMAGE TO MY VEHICLE , WITH IT ONLY HAVING 865 MILES AT THE TIME . WHEN I BOUGHT THE VEHICLE THE HEADLIGHTS ALSO DIDN'T WORK, ALTHOUGH THE VEHICLE WAS PURCHASED BRAND NEW. PLEASE NOTE WHEN THE COLLISION OCCURRED I WAS DRIVING ON THE STREET .

Crash reported1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11282353). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11282353)Back to reports

Official record ID (ODI): 11282353. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.