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NHTSA complaint #11289368

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ AMG GLC63

Manufacturer

Mercedes-Benz USA, LLC

Components

STEERING

Dates

Incident: 09/27/2019
Filed: 12/16/2019

Owner complaint summary

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC63C4. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK AND VIBRATED. WHEN TURNING THE VEHICLE, IT WOBBLED, MADE A LOUD KNOCKING NOISE, JERKED, AND SKIPPED WHEN THE CONTACT ATTEMPTED TO COMPLETE A TURN. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF THE WOODLANDS (16917 INTERSTATE I45, CONROE, TX 77385, (936) 206-7500), BUT WAS NOT DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 15.

This is an owner complaint filed with NHTSA (ODI #11289368). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11289368)Back to reports

Official record ID (ODI): 11289368. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.