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NHTSA complaint #11297273

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 JAGUAR E-PACE

Manufacturer

Jaguar Cars, Ltd.

Components

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

Dates

Incident: 01/05/2020
Filed: 01/05/2020

Owner complaint summary

AT RANDOM INTERVALS, THE ENGINE FAN GO INTO A 'ROAR' AT 100% RPM AND NOT STOP UNTIL THE CAR IS SHUT OFF. THIS OCCURS REGARDLESS OF THE OUTSIDE TEMPERATURE (SUMMER AT 90F, WINTER AT 30F AKA JUST NOW). THE FAN NOISE IS NOT PROPORTIONAL TO THE ENGINE RPM AND REMAINS CONSTANT ONCE IT STARTS. THE CAR CAN BE SHUT OFF COMPLETELY AND IMMEDIATELY STARTED AND THE FAN WILL BE RESET AND SILENT, SOMETIMES FOR THE REST OF THE DAY. THE JET-ENGINE SOUND FROM THE FAN IS NOT FIXED BY TURNING THE CAR OFF AND ON, JUST RESET TO THE NEXT DAILY OCCURRENCE. OUR 9 MONTH OLD E-PACE WILL DO THIS AT LEAST ONCE A DAY IF NOT MORE.

This is an owner complaint filed with NHTSA (ODI #11297273). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11297273)Back to reports

Official record ID (ODI): 11297273. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.