NHTSA complaint #11301185

Owner complaint summary

MY AUDIO Q7 HAD THROTTLE DELAY ISSUES SOON AFTER PURCHASE. THE SERVICE DEPARTMENT AT THE DEALER TOLD ME ALL TESTS WERE NORMAL AND RETURNED THE CAR. PROBLEMS CONTINUED, ESPECIALLY AT LOW SPEEDS. THERE IS TYPICALLY A DELAY OF ABOUT 3 SECONDS BEFORE THE CAR RESPONDS AND WHEN IT DOES I HAVE THE PEDAL TO THE FLOOR AND THE CAR LUNGES FORWARD. ONE DELAY WAS ABOUT 6 SECONDS. ON ONE OCCASION I WAS TURNING LEFT INTO A BUSY INTERSECTION AND THE DELAY OCCURRED. AN ONCOMING CAR HAD TO BRAKE TO AVOID HITTING ME BROADSIDE. THE PROBLEM IS INTERMITTENT BUT OCCURS ALMOST DAILY AT LEAST ONCE. IT CAN OCCUR FROM A DEAD STOP BUT MORE FREQUENTLY OCCURS AT LOW SPEEDS. I TOOK THE CAR BACK TO THE AUDI DEALER AND WAS GIVEN A Q8 AS A LOANER. THIS LOANER Q8 ALSO HAD THE SAME PROBLEM. I COULD MINIMIZE THE PROBLEM BY TURNING OFF THE AUTO START STOP BUTTON AND DRIVING THE CAR IN S MODE. THIS HAD NOT HELPED THE PROBLEM WITH THE Q7. AN ACQUAINTANCE OF MINE BOUGHT A Q8 RECENTLY AND HAS HAD THE SAME ISSUE TWO TIMES. I HAD THE ISSUE ABOUT 10 TIMES WITH THE LOANER Q8 AND HUNDREDS OF TIMES WITH THE Q7. I FEEL UNSAFE DRIVING THE Q7 AND HAVE PARKED IT IN MY DRIVEWAY. I DO NOT PLAN TO DRIVE IT AGAIN. AT THIS POINT I DO NOT KNOW WHAT I WILL DO WITH IT. I PURCHASED ANOTHER VEHICLE TO DRIVE INSTEAD.