Verified government source

NHTSA complaint #11301971

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

AIR BAGS

Dates

Incident: 12/20/2019
Filed: 01/26/2020

Owner complaint summary

I WAS WAITING IN RED LIGHT BETWEEN SUNRISE BLVD AND US1 WHEN A VEHICLE IN WRONG WAY CRASH MY VEHICLE IN THE FRONT. THE WHEEL AIR BAG DEPLOYED WRONG. I SAW THE RIGHT PART OF THE AIR BAG FLAT WHILE THE LEFT PART WAS FINE. IT CAUSED INJURES IN MY CHIN AND TONGUE, 5 RIBS, IN THE RIGHT PART OF MY BODY, BROKEN AND STERNUM BROKEN TOO. CAUSING POSSIBLE CINTURILLA IN MY HEART AND BRUISES IN MY LUNGES.

Crash reported1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11301971). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11301971. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.