Verified government source

NHTSA complaint #11303041

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 TOYOTA CAMRY

Manufacturer

Toyota Motor Corporation

Components

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

Dates

Incident: 12/27/2019
Filed: 01/30/2020

Owner complaint summary

SLOW ACCELERATION DURING 1ST 1 OR 2 GEARS. ALMOST HAD MULTIPLE ACCIDENTS IN HIGHWAY DUE TO SLOW ACCELERATION WHEN CHANGING LANES. THE VEHICLE DOES NOT IMMEDIATELY RESPOND TO ACCELERATION WHEN ACCELERATOR PEDAL IS USED. THE VEHICLE HAS A COUPLE OF SECONDS DELAY UNTIL IT CHANGING INTO NEXT GEAR. DEALER NON RESPONSIVE. I BROUGHT IT INTO MY TOYOTA DEALER AND THE SERVICE TECHNICIAN DROVE MY CAR WITH ME IN THE PASSENGER SEAT. I EXPLAINED THAT MY PREVIOUS (3) V6 TOYOTA CAMRY'S DID NOT HAVE ANY PROBLEMS WITH ACCELERATION, HE TOTALLY UNDERSTOOD. THE NEW 8- SPEED TRANSMISSION HAS DIFFERENT SHIFT SETTINGS WHICH EXPLAINS THE ACCELERATION DELAY AND SOMETIMES CAUSES A JERKY MOTION FROM A DEAD STOP, DRIVING IN STOP & GO TRAFFIC OR WHILE ENTERING A HIGHWAY. ACCORDING TO THE TECH, THEY HAVE BEEN PROVIDED WITH NO FIXES FOR THIS PROBLEM AND THAT THE CAR WILL "LEARN" MY DRIVING HABITS THE MORE I DRIVE IT.

This is an owner complaint filed with NHTSA (ODI #11303041). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11303041. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.