Verified government source

NHTSA complaint #11306419

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 TESLA MODEL 3

Manufacturer

Tesla, Inc.

Components

SUSPENSION

Dates

Incident: 01/01/2020
Filed: 02/01/2020

Owner complaint summary

PLEASE NOTE THAT THE FULL VIN OF THE CAR I AM COMPLAINING ABOUT IS UNKNOWN AND THEREFORE I HAVE USED THE VIN OF ANOTHER WRECKED 2019 MODEL 3 TO SUBMIT THIS REPORT. HERE IS A DAMAGED TESLA IN A SALVAGE AUCTION IN GERMANY. HTTPS://WWW.COPART.DE/LOT/50047705/PHOTOS NO AIRBAGS HAVE DEPLOYED AND THE CAR IS ALMOST UNDAMAGED EXCEPT THAT THE FRONT SUSPENSION HAS FALLEN TO BITS. THE ATTACHED PHOTOGRAPHS SHOW THAT THE BALL JOINT OF THE LOWER CONTROL ARM HAS SNAPPED. ALSO THE BALL JOINT THAT ATTACHES THE STEERING ARM HAS SNAPPED OFF WHICH IS EXTREMELY ALARMING. PART OF THE CAST ALUMINIUM LOWER ARM HAS SNAPPED OFF. THE MANUFACTURING STANDARDS AND QUALITY CONTROL OF TESLA SUSPENSION COMPONENTS IS APPALLING. RATHER THAN REPORTING THESE DEFECTS BACK TO THE FACTORY AND TO THE NHTSA THESE FAILURES ARE BEING SYSTEMATICALLY COVERED UP. QUITE OBVIOUSLY THE GERMAN OWNER OF THIS CAR WILL NOT BE REPORTING THIS TO NHTSA SO I AM DOING MY BEST AS A CONCERNED CITIZEN TO BRING THIS TO YOUR ATTENTION. THE TESLA FAN CLUB IS NOT VERY PLEASED THAT I AM DOING THIS. SUCH IS LIFE. REGARDS KEEF

Crash reported
This is an owner complaint filed with NHTSA (ODI #11306419). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11306419. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.