NHTSA complaint #11309622

Owner complaint summary

I BOUGHT THIS 2019 HYUNDAI TUCSON SPORT NEW IN MAY OF 2019. I NOW HAVE 9,000 MILES ON IT. THE VEHICLE SUFFERS FROM CONSTANT HESITATION ISSUES WHEN ACCELERATING. THIS OCCURS FROM A DEAD STOP, WHILE TURNING, AND WHILE TRYING TO QUICKLY SPEED UP TO AVOID A CRASH. IT IS LIKE THE FUEL HAS BEEN MOMENTARILY SHUT OFF. THIS IS EXTREMELY UNSAFE. WE HAVE AVOIDED SEVERAL NEAR-CRASHES THROUGH SHEER LUCK IN THE PAST COUPLE OF MONTHS. THIS IS THE 2.4 ENGINE AND 6 SPEED AUTO/SHIFT ABLE TRANSMISSION. IF I PUT THE MODE TO SPORT, IT HELPS SOME. TO AVOID THE DANGEROUS LAG OF APPROXIMATELY 2 SECONDS, THE CAR HAS TO BE DRIVEN IN MANUAL MODE. WHEN THE CAR IS STANDING STILL AT THE LIGHT, EVERYTHING APPEARS NORMAL. BUT AS THE LIGHT CHANGES AND I ACCELERATE, IT WILL SUDDENLY "STALL" FOR ABOUT TWO SECONDS, THEN IT WILL SPEED UP. IT IS LIKE THE ENGINE IS HAVING TROUBLE COMMUNICATING WITH THE TRANSMISSION. I HAVE CALLED SEVERAL DEALERS AND THEY SAY THERE IS NO FIX. NUMEROUS OTHER OWNERS OF THESE VEHICLES ARE MAKING THE SAME COMPLAINT. I DO NOT WANT A NEW VEHICLE. I ALREADY HAVE ONE. I JUST WANT IT FIXED BEFORE SOMEONE GETS KILLED. PLEASE REVIEW ALL THE CONSUMERS COMPLAINTS ON THIS HYUNDAI TUCSON. I ALSO RENTED A VEHICLE FOR A DAY AND IT WAS A 2018 HYUNDAI TUCSON. IT DID THE EXACT SAME THING. THIS IS EXTREMELY DANGEROUS. THANK YOU.