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NHTSA complaint #11317275

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

FORWARD COLLISION AVOIDANCE

Dates

Incident: 02/21/2019
Filed: 03/10/2020

Owner complaint summary

TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, WITHOUT WARNING THE AUTOMATIC EMERGENCY BRAKE ENGAGED, CAUSING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED MOST OFTEN WITH A PASSING VEHICLE ON THE DRIVER'S SIDE THAN ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO HOEHN ACURA LOCATED AT (5556 PASEO DEL NORTE, CARLSBAD, CA 92008 (877) 281-4655) WHERE IT WAS DIAGNOSED THREE TIMES HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *LN

This is an owner complaint filed with NHTSA (ODI #11317275). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11317275)Back to reports

Official record ID (ODI): 11317275. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.